User Support

Editing the automated SMS

Ready to customise the SMS sent to leads through DenGro?…

Using DenGro's Email Editor

Ready to start customising your automated emails but not sure how to get started with DenGro's email editor?…

Editable Automations

Keen to customise and edit the automated messaging sequences sent to your leads from DenGro? Here's how to get started.…

Sequence overrides and fallbacks

There are lots of different journeys available in DenGro, both custom and default, so how does DenGro know which sequence of messages to send to a lead?…

Sequence Status Points

Each sequence, and the messages within that sequence, have a status which tells DenGro whether or not to send those messages to a lead.…

Message Deployment Schedules

What's a deployment schedule we hear you ask? Read on and all shall be revealed...…

Appointment Requested

How to manage appointment requests in DenGro. …

EXACT Integration

How to get your DenGro account and your SOE/EXACT accounts to talk to each other.…

Reactivating your DenGro Account

Changed your mind and want to come back to DenGro - welcome back!…